Shipping
Orders are usually processed within 1–2 business days. Delivery times vary by location, but typically take 3–7 business days.
Yes, once your order has shipped, you will receive a tracking link in your mailbox.
At the moment, we only offer shipping in the UK. We are working on expanding our shipping options to more countries.
We are happy to inform you that we offer free shipping on all orders, regardless of the order amount. Whether you purchase a single item or multiple items, you will not pay any shipping fees.
Returns
You can return your items within 30 days of receiving your order. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. To register a return, simply send us an email. Our team is happy to assist you and guide you through the return process.
You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To get started, please email us at support@ironvalley-wear.com.
Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.
Other Questions
If you wish to cancel or modify your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.
Please refer to our size chart on the product page to find the right size for your body type. If you are unsure, feel free to contact us for advice.
We accept various payment methods, including Creditcard and Paypal. You can view the available options during checkout.
Enter your discount code in the designated field during checkout. The discount will be applied automatically to your total amount.